Over the past 15 years I've supported various SaaS products across diverse industries, all the way from healthcare to TV entertainment.
Improve health literacy of health plan consumers / patients by establishing expectations and cost transparency regarding the end-to-end journey for a medical procedure.
Redesigned Drug and Tox Lookup tool so that Poison Control Center specialists can find and access information quickly during emergency situations.
Designed solution which gives Nurses the ability to make quick decisions when determining the capability of drugs whilst emphasizing patient safety.
" Keith's skill-set spans from the technical to the visually creative, a very rare combination. He is a go-to guy for reliable answers and is extremely helpful and happy to serve the team. "
" Our team at Watson Health operated as a relatively small and agile unit, where everyone needed to don multiple hats. Keith effortlessly transitioned between various roles - from research and concepting to delivery and presentation. He collaborated closely with every team member, ensuring that his projects were executed with excellence. "
"One project that particularly stands out in my memory is Keith's outstanding design contributions to an AI assistant. His approach was marked by tireless investigation and an unwavering commitment to problem-solving. "
" As a UX designer, Keith commands the understanding of user experience design and cognitive principles, information architecture, and visual design. He is a strong user advocate, and seeks user research and validation in his own work. He stands up for good design, seeks design alternatives, and recognizes when trade-offs are necessary when aligning design to business goals and development constraints. "
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