IV Compatibility Chart View

Project type
UX design
Employer
Merative
Product
Micromedex®
persona

Pharmacist

Nurse Clinician

Product Description

When multiple IV medications are combined, the risk of complication is very real. Efficacy of one or more drugs can be reduced or a potentially dangerous incompatibility can occur.

Micromedex IV Compatibility enhances patient safety by informing clinicians of potentially dangerous IV drug combinations, providing informed treatment decisions at the point of care.

  • Helps clinicians interpret conflicting compatibility results by identifying contributing factors such as physical compatibility, storage, study period, container, and chemical stability
  • Includes drug-solution compatibility results as well as drug-drug compatibility results when creating an admixture or administrating via Y-Site or syringe.

Design Problem

Micromedex IV Compatibility tool was originally designed with hospital pharmacists in mind, offering a comprehensive drug, disease and toxicology information. However research found that nurse clinicians in critical care situations also referenced the tool to ensure a drug was compatible before administering it to their patient.

Insights learned from research and heuristic evaluation

  • IV Compatibility is often the top question pharmacists get from nurses because the tool is too hard to use and would rather call and ask the pharmacist
  • There are too many steps in workflow resulting in the nurse's inability to make quick decisions
  • Nurses did not necessarily need the same level of granular details offered to a pharmacist
  • Nurses want information displayed in such a way that they do not misunderstand or overlook its importance
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Design Solution

Introduce IV Compatibility chart view feature

  • Provide nurses with access to information at the point of care that they are accustomed to confirm and verify drug compatibility questions prior to patient administration.
  • Reduce calls from nurses into pharmacy
  • Provide pharmacists a convenient and centralized offline way to quickly confirm the advisability of mixing intravenous drugs

Remove ambiguity around the term "Caution: Variable"

  • Reducing calls from nurses into pharmacy
  • Delivering compatibility insights to nurses faster, without having to dig into the granular details

Enhance UX/UI

  • Update / align style of UI to provide a more consistent experience across the various Micromedex offerings
  • Improve information architecture to reduce misunderstanding and improve ease of use
  • Reduce the amount of clicks to get to relevant information
No items found.

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